Terms and conditions

These terms apply to enquiries, demo requests, and paid MediResolve services requested through this website.

Terms and conditions

Last updated: 28 May 2026.

• Website information is provided for general product and service information. A paid service starts only after written confirmation, onboarding requirements, and invoicing have been agreed.
• MediResolve provides account-follow-up call and optional statement-email workflow support for medical practices. It does not provide medical, legal, credit-bureau, or debt-collection legal advice.
• The client practice remains responsible for the accuracy of account data, patient contact details, statement files, contact authority, and the lawful basis for processing personal information supplied to MediResolve.
• Plans are billed monthly in South African rand unless otherwise agreed in writing. Included account volumes, extra-account fees, setup steps, and delivery timelines are confirmed during onboarding.
• MediResolve may pause or refuse work where required data is incomplete, unsafe, unlawful, or inconsistent with privacy-aware patient communication.

Bepalings en voorwaardes

Laas bygewerk: 28 Mei 2026.

• Webwerfinligting word vir algemene produk- en diensinligting verskaf. ’n Betaalde diens begin eers nadat skriftelike bevestiging, opstellingsvereistes en fakturering ooreengekom is.
• MediResolve bied rekeningopvolg-oproepe en opsionele rekeningstaat-e-posvloei-ondersteuning vir mediese praktyke. Dit bied nie mediese, regs-, kredietburo- of skuldinvorderingsregsadvies nie.
• Die kliëntpraktyk bly verantwoordelik vir die akkuraatheid van rekeningdata, pasiëntkontakbesonderhede, rekeningstaatlêers, kontakmagtiging en die wettige basis vir die verwerking van persoonlike inligting wat aan MediResolve verskaf word.
• Planne word maandeliks in Suid-Afrikaanse rand gefaktureer tensy anders skriftelik ooreengekom. Ingeslote rekeningvolumes, ekstra-rekeningfooie, opstellingstappe en afleweringstye word tydens opstelling bevestig.
• MediResolve mag werk onderbreek of weier waar vereiste data onvolledig, onveilig, onwettig of teenstrydig met privaatheidsbewuste pasiëntkommunikasie is.